Our accounting and reporting functions provide clients with unrivalled financial and operational insights, which many consider a standout element of the Hooke & MacDonald service.
Led by senior and highly experienced team members, the dedicated lettings and management teams ensure active involvement in every engagement. Through a team-based approach, work is allocated to the individual best equipped to handle specific matters, all overseen by the project director. This combination of specialisation and collaboration ensures the best expertise and personalised service is delivered.
Our property managers are highly skilled in addressing maintenance issues quickly and cost-effectively, often resolving matters without requiring a contractor call-out. When necessary, repair and replacement costs are carefully balanced, using team experience to minimise callouts and ultimately reduce costs for property owners.
Asset management
Our team of property and development experts have decades of experience in preserving and enhancing asset values. They provide independent, objective advice through various market cycles, working closely with clients to develop strategies that ensure optimal returns.
By adopting a comprehensive, centrally controlled approach to managing assets, Hooke & MacDonald assess risks, identify opportunities, and implement tailored strategies that drive value across real estate portfolios, both in the short, medium, and long term. The focus is always on maximising returns while mitigating risk and preserving the long-term value of clients’ assets.
Property management
Hooke & MacDonald is a market leader in leasing and managing residential portfolios across Dublin. Over 5,500 properties are currently managed, encompassing all types of client mandates.
We have played a key role in promoting, marketing, and letting numerous large-scale Private Rental Sector and multi-family developments, addressing the critical shortage of rental stock mainly in Dublin. Following tenant occupation, Hooke & MacDonald have provided property management services for most of these developments.
Our extensive track record includes asset enhancement, comprehensive reporting, and high levels of tenant satisfaction. Accurate, detailed, and timely operational and financial reports are delivered, and the company advises on specifications and procurement for large-scale phased handover and letting campaigns.
Hooke & MacDonald has managed more phased handovers of Private Rental Schemes and executed more successful large-scale letting campaigns for new apartments than any other agent in Ireland.
We efficiently coordinate handovers with contractors and developers, ensuring smooth furniture fit outs and marketing campaigns alongside the phased completion of units. This approach ensures timely letting of properties to high-quality tenants.
Hooke & MacDonald lead the industry in promoting Environmental, Social, and Governance (ESG) principles, with numerous ESG accreditations earned for sites under our management.
ESG
At Hooke & MacDonald, the increasing importance of ESG considerations are understood in property management and there is a commitment to assisting clients in turning their ESG strategies into meaningful, actionable plans.
As property managers, we recognise the significance of collecting relevant data from day one to ensure clients are prepared for future ESG reporting requirements, such as CSRD, EU Taxonomy, and GRESB. Below are the proactive measures taken to help clients align with best practice ESG principles:
Data Collection & Reporting
Comprehensive data on ESG metrics is gathered across the entire real estate portfolio, including water and energy consumption, waste management, tenant satisfaction, and governance policies. This data is essential for effective ESG reporting and transparency.
Sustainability Strategy
We work closely with clients to help define and achieve measurable sustainability goals, such as reducing carbon footprints, improving energy efficiency, and implementing resource conservation measures.
Stakeholder Engagement
Hooke & MacDonald engage with residents, employees, and the local community to foster collaboration on ESG goals. By promoting sustainability practices within the portfolio, it is ensured that all stakeholders are aligned and actively participating in achieving ESG objectives.
Performance Improvement
We regularly assess ESG performance, identifying areas for improvement and assisting clients in adopting new technologies or implementing social programs to enhance health, well-being, and community engagement.
GRESB Submission
Hooke & MacDonald assist clients in uploading performance data and strategies to benchmark against global peers through GRESB. This submission helps identify areas for continuous improvement and supports the completion of the annual asset management data collection required for GRESB evaluation.
By focusing on these core areas, we ensure that clients meet GRESB requirements and exceed ESG expectations, positioning them for long-term sustainability and success.